INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Quality

Premium Quality Only

Each of our Mascots is both hand-made and custom-made with luxury features coming as standard.

Handmade Only
European Quality, Certified and Standards

Origin ?

All Mascots are manufactured in the European Union.

All materials used are certified according to European certificates and standards.

Which contributes to high quality and warranty.

How can I return an item?

We accept refund or return only for defective products.

Where can I ship my order?

FREE WorldWide shipping

European Union

Email us at:
sales@maskottchen-kostume.de

Call us:
+49 1763789192

WhatsApp / Viber
+49 1763789192

CONTACT US FOR ANY QUESTIONS